CASE STUDY

Powering Yettel’s Digital-First Mobile Experience

The Challenge

Yettel Hungary, a major enterprise telco provider and a long-term strategic partner, relies on its self-service mobile app as its primary customer channel. We have been instrumental in its development and maintenance, ensuring it meets evolving user expectations.

Recently, Yettel introduced Yepp, a fully digital mobile plan with unlimited data and seamless onboarding. This was not just a new product launch but a comprehensive digital transformation project as well. Our challenge was to integrate its advanced functionalities—such as digital contract management and eSIM activation—while maintaining high system stability, exceptional code quality, and a continuously evolving feature set.

Our Solution

From concept to launch, we played a key role in shaping Yepp. Our dedicated team—including developers, telco experts, a Scrum Master, and integration specialists—worked closely with Yettel to ensure a seamless digital experience. We designed and implemented the technical framework that enabled Yepp’s core features, including:

Online contract management

Allowing users to upload documents, complete their subscription, and activate their plan within 20-30 minutes.

Seamless KYC integration

Providing secure, user-friendly identity verification directly within the app to meet legal and regulatory standards.

eSIM activation

Making it possible for users to receive a digital SIM card instantly, without visiting a store.

Flutter-based multi-platform development

Ensuring efficiency and cost-effectiveness while delivering a smooth experience on both iOS and Android.

Robust backend integration

Supporting a stable, high-performance app with 24/7 monitoring and prompt issue resolution.

Our Result

This project was not only about launching a new mobile plan—it was a major step in Yettel’s digital transformation journey. The Yettel self-service app continues to deliver a seamless digital experience to millions of users. With the successful integration of Yepp, Yettel now offers a truly digital-first, future-ready mobile plan, strengthening its position as an industry innovator.

Connect with Our Tech Experts

Fill out your details below, and one of our experienced tech professionals will reach out within a couple of days to discuss your project and how we can help.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.