CASE STUDY

Transforming Workplace Dining with a Fully Digital Self-Service App

The Challenge

Delirest, the Hungarian branch of Central Europe’s largest workplace hospitality and contract catering group, set out to modernize its office-building dining services with a fully digital, self-service mobile solution.

The goal was to streamline operations, enhance user experience, and ensure high system reliability during peak hours. The platform needed to deliver an intuitive self-service experience while supporting scalable, multi-country deployment and real-time backend communication.

Our Solution

We designed and developed the Delirest mobile application from scratch, along with the middleware layer that bridges the frontend and Delirest’s backend infrastructure. Our cross-functional team of software engineers, architects, project managers, Scrum Masters, business analysts, and UI/UX designers contributed across the entire development lifecycle, from system architecture and backend integration to app store deployment and continuous support.

Smart Menu Browsing

Live menu updates, personalized alerts, and detailed nutritional info.

Custom Dietary Preferences

User-defined dietary restrictions for a tailored experience.

Seamless Payments

- Hungary: Balance top-ups via bank cards, Apple Pay, and SZÉP cards; QR code- based payments.
- Romania: Instant in-app payments.
- PSP Partnerships – Secure, real-time transactions with trusted payment providers.

Workplace Meal Delivery

Optimized logistics for meal deliveries in large industrial facilities to designated pickup points.

The Result

The Delirest app was successfully launched in Hungary and is currently being launched in Romania, delivering a seamless, fully digital self-service dining experience. Our middleware solution ensures robust, real-time communication between the app and backend, enabling high availability, zero-downtime performance, and frictionless transaction processing. With a scalable architecture, strong security framework, and intuitive user experience, the Delirest app has received high ratings and positive feedback, driving operational efficiency and customer satisfaction. The system is optimized for 24/7 reliability, ensuring uninterrupted performance even during peak usage periods.

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